Our Value is simply unrivaled...
The Stella Standard Package
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1.) consultation
We welcome you to join us for a Complimentary Consultation. Here, we will share our Brochure of Services and gain understanding of your Domestic Staffing Needs. If you decide you would like to utilize our services, we will send over a proposal and contract (detailing our journey together) and initiate the placement process. Stella di Rose Domestics operates on an affordable Recruitment and Placement Fee. Our Complimentary Consultation lasts around 30 minutes.
(Kindly Submit a Family Application to schedule a Complimentary Consultation-- this is simply a way for us to get in contact with your and not an agreement between your family and our agency)
2.) greeting
We want you to feel completely at ease using the services of Stella di Rose Domestics. Every Family will have the opportunity to meet with an intuitive placement matchmaker in the comfort of their own home. In-home greetings serve as an asset during the placement process, allowing our matchmakers to connect with families personally. At Stella di Rose Domestics, your family isn't just a number, your family is our priority. Our In-home greetings last around 1 hour. (Restrictions may apply to out families interested in our services outside of New York City)
(Must have signed a Proposal and Contract with Stella di Rose Domestics prior to Private In-home greeting__The option to Skype is made available for Clients in cities other than New York City)
3.) interview
Following our In-home Greeting, Stella di Rose will create a family profile for you. From there, we search through our database of care professionals, conduct intuitive interviewing, and vet the candidates based on their child care experiences and philosophies pertaining to the care and education of children. We follow up with a thorough reference verification and background screening process.
4.)check
Our Background Screening Process entails the following components:
- Criminal History Report
- Location of Residences
- National Sex Offenders Search
- Motor Vehicle Report
- Global Terrorist Search
- Education Verification
- Pre-Employment Drug Screening (Upon Request)
5.) matchmaking
After our candidates pass our extensive interviewing, reference check, and background screening. We select the most compatible candidates to introduce to your family based on your Family Personality Profile. Families and Nannies should feel spoiled by one another. They should have mutual respect for one another and similar views pertaining to the upbringing and education of a child. We will send you the profiles of candidates we believe will offer the most benefit to your family based on overall compatibility.. You will be able to select your top four favorite resumes to interview yourself via FaceTime before a personal greeting is made.
6.) more interviews
We will coordinate FaceTime interviews during a time that is most convenient for you and the selected candidates. Following the FaceTime interviews, Stella di Rose will request the selection of your two favorite candidates to invite for an In-home Trial Period. FaceTime Interviews last around 30 minutes each (or however long it takes for the family to gain understanding of the candidate)
7.) Trial
In-home trials last for two days each (within the same week preferably back to back) Please note, the family must compensate the Nanny based on the Hourly Rate stipulated in the agency/family proposal and contract. If you are not satisfied with the matches we have selected, we will meticulously set up a second round of FaceTime interviews until we find what works most beneficially for you and your family. With that said, Stella di Rose Domestics strives to provide matches worthy of hire within the first round of interviews. You can expect to be introduced via FaceTime within 30 days (with two weeks being standard) from the start of our agreement together.
8.) Rose
Once you believe we have found a lovely Rose for your family, Stella di Rose Domestics will coordinate the following:
- Write an Employment Offer between the Family and Our Rose (You will receive a letter of employment acceptance via email from our Rose)
- Notify Family and Our Rose of their Employee and Employer rights
- Craft a Professional and Custom Work Agreement Detailing the Specifics of the Position
- Secure a Confidentiality Agreement
- Provide Referral to our favorite Nanny Payroll System
9.) promise
We want to make sure that your family is happy with our matchmaking. Stella di Rose Domestics offers a One Year Replacement Promise at no additional fee. We also offer Temporary Nannies during 'Rose Vacations' (Consecutive and Scheduled Vacation time lasting more than one week *not to exceed two weeks*) . Must submit at least one month's notice to Stella di Rose of the Scheduled Vacation Time (This offer is good for up to one year after the placement of your Rose).
10.) pride
You take pride in your children. We take pride in our Matchmaking. We pride our service on the Individual and Exclusive approach. Stella di Rose cares about making your family our top priority. We abide by the ethical practices of our affiliations to ensure a placement that is most compatible always.
a la carte services
Vacation Temp Nanny
Traveling to New York City or Los Angeles? Need a temporary Nanny? We have you covered.
Just provide us with a one month notice of your travel plans (please inquire).
Nanny Training:
We will personally guide your care professional into Mary Poppins Status.(If Requested, Subject to Availability and location)
Nanny Check-In:
We will personally Check-In during the Nanny's working hours, at any location. (If Requested, Subject to Availability *NYC Clients Only)
Family and Nanny Mediation:
We will personally conduct a mediation conference between the Family and Nanny, to discuss questions, comments, or concerns. (We offer monthly Mediation, Bi-annual Mediation, and Annual Mediation *NYC Clients Only*)